Involve Assist

No matter how technically ‘perfect’ a solution may be, from time to time things can go wrong. Your solution is at the ‘front line’ and users need to be 100% confident that if there is a hardware failure or user issues, support is at hand to rectify problems immediately.

Involve Assist delivers expert advice and service when required using our dedicated UK based technical helpdesk and nationwide network of qualified engineers (with security clearance).

Visit the the Schedule of Services page to read the terms & conditions of Involve Assist: involve.vc/assistterms

We are committed to creating, building and maintaining the strongest possible working partnership relations with our clients. Key to that is a clear understanding and delivery of the service you require which we will undertake at all times as part of that commitment to you. Involve Assist incorporates a full and detailed schedule of equipment supplied, service and maintenance record dates, as well as a complete breakdown of what you can expect should any problems or faults arise. Our aim will always be to keep any disruption or downtime to an absolute minimum.

 

 

 

Dan says: “It is imperative that your Service Level Provider understands the impact having a solution ‘go wrong’ can have to a business. The aim should always be to keep any disruption or downtime to an absolute minimum.”

Working with industry leading partners, we ensure that your solution is best in class

© Involve 2018