Unified Communications

The effective use of integrated communication tools, to exchange ideas and assist co-workers to do their jobs more effectively sums up what Unified Communications (UC) are. Businesses will have their own agenda when sourcing a resilient unified communication platform and as such we can discuss those needs/requirements with you.

The main features of Unified Communications available are:

  • Presence information
  • Instant messaging
  • Voice (including IP telephony)
  • Mobility features (including extension mobility and single number reach)
  • Audio
  • Web & video conferencing
  • Fixed-mobile

Kev recommends:

“There are too many variables to consider when purchasing unified communications to be able to give general advice, however simplicity of use should be the top of everyone’s list”

“We had a regular need for remote comms, so we could hold a debrief at the end of the day with reporters based in multiple locations. We were finding that the phone system we were already using was unreliable and we had great difficulty in hearing those at the remote end. Involve provided us with an elegant, efficient and highly cost-effective solution that ticks all the boxes for ITV Central.” – Ian Glen, ITV Central

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