No matter how technically ‘perfect’ a corporate AV solution may be, from time to time things can go wrong. Your solution is at the ‘front line’ and users need to be 100% confident that if there is a hardware failure or user issues, support is at hand to rectify problems immediately, as no one wants to miss important meetings with colleagues, clients and stakeholders due to technology failing.
How it works
Involve Assist delivers expert advice and service to Enterprise organisations using our dedicated UK based technical helpdesk and nationwide network of qualified engineers with security clearance.
Connect with Us
In over 30 years of experience supporting the most secure and mission-critical communication networks in the UK, we have come to understand the importance of reliability when it comes to the technology at the heart of these networks.
Involve have put these 30 years of experience and learnings into Involve Assist, to curate it into an AV support package that delivers exactly what our customers need from us:
- Remote Support & Management
- Advance Hardware
- Engineer on Site
- Fully Secure Support Environments
- Global Coverage
- 24/7 Support
An Involve Assist Support Package Provides
| WARRANTY | INVOLVE ASSIST | |
| Telephone supports | X | ✓ |
| Email support | ✓ | ✓ |
| Video support | X | ✓ |
| Complete equipment replacement | X | ✓ |
| Full equipment & labour cover | X | ✓ |
| Comprehensive on-site support | * | ✓ |
| Preventative maintenance visit | X | ✓ |
| Regular service review meetings | X | ✓ |
| Manufacturer warranty support | ✓ | ✓ |
* Visit the the Schedule of Services page to read the terms & conditions of Involve Assist
“Right First Time”
Our nationwide team of engineers are all SC cleared and benefit from over 20 years’ experience installing technology solutions into court rooms, prisons, and office locations.
“Safe pair of hands”
Our experience with often historical sites, secure environments and bespoke designs is second to none.
Your project delivery is in the safest hands …
Her Majesty’s Courts and Tribunals Service
Her Majesty’s Courts and Tribunals Service
To find out more about
Involve Assist call 0330 088 3475
Involve Academy
Involve Academy delivers professional and informative training to key users to drive technology adoption
