Visit the the Schedule of Services page to read the terms & conditions of Involve Assist: involve.vc/assistterms
We are committed to creating, building and maintaining the strongest possible working partnership relations with our clients. Key to that is a clear understanding and delivery of the service you require which we will undertake at all times as part of that commitment to you. Involve Assist incorporates a full and detailed schedule of equipment supplied, service and maintenance record dates, as well as a complete breakdown of what you can expect should any problems or faults arise. Our aim will always be to keep any disruption or downtime to an absolute minimum.
Dan says: “It is imperative that your Service Level Provider understands the impact having a solution ‘go wrong’ can have to a business. The aim should always be to keep any disruption or downtime to an absolute minimum.”
“I have dealt with Involve since 2010, during which time they have provided HMCTS with excellent support and technical expertise in developing video links from police custody suites to courts in a number of areas in England and Wales.”