medio.link

medio.link is the #1 meeting
platform for security and reliability
in HEALTHCARE

Effective video conferencing in healthcare has never been more important. Involve, one of the largest and most experienced providers of video conferencing solutions to healthcare, developed medio.link to provide the NHS and private healthcare with a secure and reliable collaboration platform, which offers video and audio connectivity to bring together health colleagues within the NHS and private healthcare.

medio.link
Clinical Meetings

5,500

Clinical meetings per month
held via medio.link

Healthcare Professionals

25,000

NHS and healthcare professionals connected per month

Meetings per Month

157,500

Clinical meetings per month
held via medio.link

Why medio?

medio.link sits within the NHS HSCN/N3 network, meaning every meeting or video call is completely secure, whether it is a video conference between two people within the NHS network, users outside of the network at home using the Internet or even 4G data users.

Medio is the most secure video calling platform in UK Healthcare with ISO27001, Cyber Essentials Plus & “exceeded standards” in the NHS Data Security & Protection Toolkit.

HD Audio Video medio
HD Audio and Video

Never have your meeting disrupted by a poor quality call

Compatible with Any Device
Compatible with Any Device

Join a meeting from any device, in any location

UK Based Helpdesk
UK-based Helpdesk

We’ll support you from our helpdesk with concierge options available

medio.link

How Secure is Your Video Call?

When you join a video call to discuss a patient case, or refer information, you may take for granted that the only people listening to you and accessing your information are your colleagues on the other end of the call. But, are you certain?

With medio.link, you can be certain. We have developed medio.link with security and reliability at the top of the agenda, and we have the accreditations to prove that medio.link is the #1 meeting platform for security and reliability in healthcare.

Our Accreditations

NHS Digital

NHS Data and Security Toolkit

We exceeded standards on the NHS Data and Security Toolkit, which provides the National Health Service with absolute confidence we are handling NHS data with the highest level of security.

Cyber Essentials Plus

Cyber Essentials Plus

This standard is provided by the National Cyber Security Centre in the UK, and is monitored by an accredited body that ensures the platform meets a set of criteria to remove risks of attacks.

medio.link on mobile with doctor
Health & Social Care Network Compliant

HSCN Compliant

HSCN ensures healthcare information stays within the security of its own network, utilising the security of the supplier’s platform but also with the added security of the HSCN network itself.

ISO 27001

ISO 27001

This standard is internationally recognised and provides assurance that we have full control over the security and access of our platform.

MDT Rooms

Involve are one of the largest provider of MDT rooms in the UK. We understand that the biggest cost of an NHS MDT room is downtime, so our MDT solutions are designed with reliability at the forefront. Our technically sound MDT designs, backed by our comprehensive support, gives peace of mind that downtime will be at an absolute minimum.

Over 90% of Involve MDT customers use medio.link. Why?

Medio.Link resides in the HSCN network and is the most secure cloud video platform for MDT conferencing available today. Adding Medio.Link to your MDT gives:

  • Video Conference Endpoint Device Management

  • Microsoft Teams Connectivity, read more about that here

  • Pro Active & Remote Monitoring

  • 99.9% dedicated reliability and security with ISO2700

Bespoke Rooms
Bespoke Rooms

You’ll get a bespoke MDT account

Works for You
Works for You

Integrates with all medical devices

Completely Reliable
Completely Reliable

99.99% dedicated reliability and security with ISO27001

Microsoft Teams has swept through the NHS, providing a platform for Trusts to hold their meetings virtually.

As organisations now try to use this platform with dispersed teams spread across remote locations and the meeting spaces in Trusts and CCG’s, it has highlighted an issue and left these users with a dilemma.

What about the current kit in our meeting rooms?
MDT and Meeting rooms mostly still have a different technology which, on the surface, is not compatible with Microsoft Teams as they use what is known as “standards based” protocols, whereas Microsoft use a proprietary protocol. This means if the organisation wants to use Microsoft Teams across their existing endpoint estate, action needs to be taken to ensure these devices are compatible with Teams.

Our Solution
The medio.link Teams Interoperability licence allows you to keep the devices already in place and continue to use the kit as you always have, with the added feature of being able to dial into a scheduled Teams call with full voice, video and content sharing capabilities. With this licence, you can turn any MDT or meeting room into a Teams compatible room.

Find out more here

When it comes to video conferencing in healthcare, Involve knows that reliability is key. Involve Assist is available to all customers, offering 1st line support right up to full 24/7 pro active support.

WARRANTY INVOLVE ASSIST
Telephone supports X
Email support
Video support X
Complete equipment replacement X
Full equipment & labour cover X
Comprehensive on-site support *
Preventative maintenance visit X
Regular service review meetings X
Manufacturer warranty support

* Visit the the Schedule of Services page to read the terms & conditions of Involve Assist

The experience of using the platform has been excellent; we’ve had no connection issues and the call quality is very good. Taking into account the positive feedback and eagerness to continue use, we’re planning to expand the service, so all of our staff have their own virtual meeting room, to encourage organisation-wide adoption. We’d recommend medio.link to NHS organisations.

RCGP

The experience of using the platform has been excellent; we’ve had no connection issues and the call quality is very good. Taking into account the positive feedback and eagerness to continue use, we’re planning to expand the service, so all of our staff have their own virtual meeting room, to encourage organisation-wide adoption. We’d recommend medio.link to NHS organisations.

RCGP

To find out more about

medio.link call 0330 088 3475

Healthcare

Involve are one of the largest and most experienced technology providers to the NHS and healthcare

CONTACT US