PSNI-certified companies improve customer experience by providing consistently excellent integration services, no matter the project or location.
Involve is pleased to announce that Paul Berry has received PSNI Global Deployment certification. This certification ensures that customers receive a standardised approach to service and integration no matter where in the world their project is located because they are working with a PSNI certified integrator. With integrators on 6 continents and more than 170 offices around the world, PSNI Global Alliance is the fastest-growing private network of premier technology integrators and service providers.
“By having this certification process in place, our member’s customers can be assured they’re always going to get the same standardized, superior service from region to region, country to country,” said Chris Miller, Executive Director of PSNI Global Alliance.
To become certified for Global Deployment, employees of the member company must pass an exam that demonstrates mastery of global audiovisual deployment practices as outlined in the PSNI Global Deployment handbook.
Skill areas include contracts, meetings, expectations, design, programming, end-user training, project templates, project workflow, and more. To ensure each project strictly adheres to PSNI Global Deployment practices, PSNI integrators provide peer reviews focusing on response time, information accuracy, and whether they met or exceeded expectations.
“We’re excited that Paul Berry has been certified for Global Deployment with PSNI on behalf of Involve,” said Jason Ward, Sales and Marketing Director of Involve. “We are committed to being aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the “best” in our business. Quality is not just another goal; it is our basic strategy for stability and future growth, and this certification allows us to work in sync with other integrators so we can focus on the same goals for the best outcome for our customer.”
Involve joins an elite group of certified PSNI members. The Global Deployment Committee holds an annual peer review of each certified member company.